Why Most NEMT Companies Struggle to Scale (And How Duet Fixes It)

Most NEMT companies don’t have a scaling problem…
👉 they have a backend problem.

Host: Te`ya Miles, Thee NEMT Girl .
Guest: James O'Donnell, Cofounder & COO of Duet

In this episode, Te`ya sat down with James O’Donnell, Co-Founder & COO of Duet, to break down why so many NEMT providers get stuck — and what actually needs to be in place to grow without everything falling apart.

They get into:

• Why dispatch and operations are the real bottleneck


• How messy systems are costing you money


• What needs to be in place before you scale


• How platforms like Duet help bring structure to your business

If you’re serious about building a real NEMT company, this is a conversation you need to hear. 📞 Connect with James / Duet at james@duetinc.com or go to Duet website.