NEMT dispatching software
for every provider

Simple to set up. Easy to use.

Service types
Wheelchair
Stretcher
Ambulatory

Set up and learn in an hour. It’s that simple!

Run all your NEMT service needs on one platform
Versatile features that scale with your growth
Dispatching
Scheduling
Booking
Pricing
Reporting
Billing
Client CRMs
Driver management
Fleet management
Back-office staffing
Broker integration
and more...

Trusted by NEMT transport providers across the US

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New to NEMT services?

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In business and growing?

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Established and ready to elevate your business?

See what Duet can do for you?
Book a free demo

Everything you need to power your NEMT services

Get started with features designed to build powerful workflows to support your unique needs.
Manage all your reservations and bookings in one place
  • Hospital discharge calls
  • Reservations coming from email, calls, messages, and portals
  • Recurring trip setup
  • Bulk broker trip file upload
  • Automatic trip push by brokers' APIs
Service 1
Schedule and dispatch with confidence
  • Real-time tracking and visualization
  • Intuitive calendar view
  • One-click scheduling automation
  • Smart loading time prediction
  • Vehicle economic health analytics
Service 2
Get paid faster with robust billing tools
  • Support multiple payment methods including card, invoice, billing cash and check
  • Customize rates for each of your contracts and clients
  • BYOF (Bring your own form) to autofill, bulk download and submit
  • Generate billing reports customized to each payer’s requirements
  • Submit attestations and claims directly to clearinghouse
Service 3
Deliver the best customer service
  • Create rich rider profiles to provide personalized services
  • Share trip status with family using real-time tracking link
  • Build a strong relationship with your facilities with built-in client CRM
  • Offer facilities a web portal for them to book and track their own trips
  • Generate itemized trip receipts to provide transparency in payment
Service 4
Simplify operation management
  • Set up driver profile with certifications, pay rate and incentives
  • Schedule driver shifts, track driver clock in/out and break time
  • Report timesheets and process driver pay with our integrated payroll solution
  • Create vehicle profile with certifications, configuration and onboard equipment
  • Schedule vehicle maintenance and store records in one place
Service 5
Make it easier for your drivers
  • Native driver mobile app designed for the best user experience
  • Trip info displayed in a way that is easy to read and follow
  • Detailed instructions reduce the stress and time of pickup
  • Navigation and status update at a simple tap
  • Never miss a beat with multi-channel alert of any changes
Service 6

Ready to get in touch with Duet?

Book a free demo